Every VA knows the danger of these four words: "Just a quick question..." Because approximately 47 minutes later, you've got three new tasks, a document open, six browser tabs and you're somehow researching software you've never heard of. Quick is a very flexible concep

If two people both think they’re keeping an eye on something, there’s a reasonable chance nobody truly owns it. For recurring work, name one owner. Other people can contribute, review or cover it, but one person should know the outcome sits with them. Simple. Surprisingly powerful. #bu

Hi, I’m Gemma 👋 I’m a Business Operations Consultant, founder of Hunter Admin, mum of two, professional overthinker and someone who finds the inner workings of businesses far more interesting than is probably normal. 😂 I work with growing businesses where things have started to get a little m

If your business only runs well because you're the one running it, you haven't built a business. You've built a very demanding job. It's not always obvious from the inside when the calendar's full, the revenue's coming in and everyone seems fine. But underneath, one t